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Terms & Conditions


Hypnotherapy requires the commitment and motivation to change for the client to get the best results. As the client, when you agree to undertake a course of treatment you also agree to engage with the process and listen to the audio recordings which will be provided for you. These are designed to help you gain the most benefit and not doing these is likely to reduce the effectiveness of your results.


Therapy Session

Each standard session lasts two to three hours. The issue can be overcome in one session, for more deep-rooted problems it can take up to three sessions. Estimates of the number of sessions required will be given at the enquiry stage or during the first consultation, are given on the basis of the information presented at that time. Estimates are only rough guidelines and are subject to change.



Fees are provided at the end of the initial consultation. Fees are payable before each session by cash, credit or debit card. You may pay in advance if you wish by bank transfer.


Cancellation Policy

24 hours notice via telephone, text or email is required for any appointment changes including cancellation and non-attendance. Any changes made within the 24-hour notice period will be charged at the full session rate.


Arriving Late

If you are running late, please let me know as soon as possible. If your session needs to be curtailed due to your late arrival, then the session fee remains payable in full.


Completion of Medical Questionnaire

Prior to the session the client will be required to complete a medical questionnaire by email. This will include personal details, and any medical and lifestyle issues. By completing the medical questionnaire, you agree to submit only true and accurate information and will not omit any information that might be significant.


The information provided will be treated in the strictest confidence with the following exceptions:

  • Self-Harm: contact may be made with your GP if it appears that you are suicidal or intend to carry out serious self-harm.

  • Abuse or Injury to a Minor: it is a legal requirement to report any abuse towards a minor to the appropriate authorities should any such information be divulged to the therapist.

  • Unless you instruct Pippa Hancock Hypnotherapy in writing to share information with your GP or any other third party.


Standards of Behaviour

It is unethical for a therapist to guarantee a cure. The control of thoughts, beliefs, emotions and behaviours always reside within the client. No patient is “made” to do anything against their will using hypnosis or therapy. Pippa Hancock Hypnotherapy therefore undertakes to treat you with respect and not to abuse client trust. In return, you undertake not to harm yourself, or any other person, or any property. You agree not to come to sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor. If you attend the session under the influence of alcohol or recreational drugs or demonstrate violent/abusive behaviour, Pippa Hancock Hypnotherapy reserves the right to cancel the session and refuse any further therapy.


Terms of Service

Pippa Hancock is a UK qualified and registered clinical hypnotherapist. Pippa Hancock Hypnotherapy follows professional codes of conduct that fulfil the membership requirements of UK based hypnotherapy associations. All clients agreeing to therapy from Pippa Hancock Hypnotherapy are accepting that this therapy contract/agreement, and the services to which it relate, are subject to the jurisdiction of the laws of England and Wales, UK. You are accepting that any dispute or differences in relation to this contract/agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales, UK.

All therapy services offered are not intended to be a substitute for professional medical advice, diagnosis and treatment. Please consult with your GP prior to your treatment to diagnose and treat any medical conditions.


Legal Disclaimer

This website is provided for information only. The contents of the site are not to be considered as medical advice, and if you have any doubts or concerns about your health you are urged to seek advice from your doctor or medically qualified physician in the first instance.


Hypnotherapy downloads are not recommended for anyone experiencing mental disorders or illness. Never listen to or play hypnosis audios whilst driving or operating equipment, always select an environment that is safe and secure.


The audio products have been developed to assist you and give no guarantee; you yourself can be the only person that can provide a guarantee for your own success.


Pippa Hancock cannot accept any responsibility for any loss, damage or injury arising from the use of this website or the content herein.



Online therapy includes using any form of electronic or digital communication media and software application that is not face-to-face e.g. Zoom, Skype, FaceTime, WhatsApp, telephone, email and text etc. It can be in the form of video, audio or electronic mail/text. It is sometimes called e-therapy.



You are seeking my professional services for personal therapy and not undertaking research for private use or publication.

You accept that the session or session booking may be terminated without notice or reimbursement if Pippa Hancock Hypnotherapy should determine that the consultation is being used for any reason other than personal therapy.


Suitability for Online Therapy

  • You are 18 years of age and over. Or if younger than 18 years of age, that you have the written consent of your parent/legal guardian/carer to receive online therapy.

  • You are not feeling suicidal (please contact The Samaritans).

  • You are not under the influence of alcohol or recreational drugs prior to starting your consultation.

  • You are not under the supervision of a psychiatrist or suffering from any diagnosed psychiatric condition, psychological illness or epilepsy.


Advance Payment

Online therapy appointments require full payment at the time of booking for the mutually agreed appointment.


Electronic Media Malfunction

Pippa Hancock Hypnotherapy is not responsible for direct or consequential loss due to internet service failure or electronic media malfunction. Where there are technological malfunctions reconnections will be attempted during the allotted appointment time. In the event of a complete technological failure on my part, the appointment will be rescheduled to a mutually agreeable time to complete the remaining time left in the session. Offline contact details can be used for the remaining treatment where it is reasonably possible and mutually agreed.


Online Confidentiality

All information taken before, during and after your therapy is completely confidential. Most online communication media is encrypted and there may only be a security breach if one of the participating computers (or other hardware) contains a virus/trojan/malware. Pippa Hancock Hypnotherapy uses updated anti-virus and anti-malware software to reduce the likelihood of any security breach. It is your responsibility to ensure that you have sufficient updated internet security measures in place to maintain confidentiality on your behalf.


Terms & Conditions Updates

These Terms & Conditions are subject to revisions without notice. Please familiarise yourself with any amendments if you have restarted therapy after a long period of absence.


DATED: 1st June 2024

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